Seattle Direct Marketing Association

I enjoy receiving email marketing, but as a marketer, I’m not really normal.  I like to analyze the subject lines in my Hotmail and give them ratings, and peruse them for any indication of today’s social or political climate. You can learn a lot about what’s going on by the email marketing you receive. For instance, if you always forget about Mother’s Day or Election Day, just sign up for a lot of email newsletters, and you’ll get plenty of reminders about important upcoming holidays and spending opportunities.

When there are few “natural” reasons to communicate with subscribers, direct marketers have to generate other reasons to send intriguing email marketing.  And, when this is done on a regular schedule, it can grow challenging to the creative mind.  Recently I received an email from 24-Hour Fitness that I thought was quite clever. (No, not the “take your mom to the gym for a free workout” one.  That, not such a hot idea!) The one I liked was the “24 years. 12 million lives.” campaign.

It is mathematically pleasing, with tying in the name of the company to the years, and then having a nice, round half-value for the second part. So, I clicked to see what this more subtle than usual sales pitch would be.

As a marketer, I found it interesting that their email campaign is driving visitors to their own “social media” site, where users can read inspiring stories, enter their own stories, and comment on others’ stories. 

There is a smattering of regular guy testimonials mixed in with a few super star athletes, in case we were to forget that it’s a big-budget Internet marketing campaign. The writing is also a mix of professional marketers as well as comments that I can only guess are being made by the real users. Or, very clever marketers disguising their persuasive abilities in bad grammar, punctuation, and notes about how hot one particular lady is in her jogging picture.

The first time I visited the site, the links were a bit buggy, with many of the home page stories going to error messages, but that appears to be fixed. One other non-user friendly programming issue is the links to the user profiles.  They take readers to a truncated version of the story, without indicating that it is not the real story, which makes the writing just look bad. If you are not persistent enough to keep clicking around, you may never see the actual story, and most consumers will not wallow in our direct marketing propaganda for long. No matter how ingenious the design team believes it is.

Overall, I give one check in the plus column for a good use of combined email and Internet marketing for this direct marketing giant.  Maybe I’ll check on FaceBook to see if they have a group there, and see how seriously social these guys really are!

Click here to see for yourself